Privacy Policy

Last updated: July 2026

At Apex Junk Removal Pros, your privacy matters to us. This page explains in plain English what information we collect, how we use it, and what your rights are. If you have any questions, just call or email us directly — contact details are at the bottom.

1. What Information We Collect

The only personal information we collect comes from our quote request form found on this website. When you submit the form you may provide:

  • Full name — so we know who we are speaking with.
  • Phone number — so our team can call or text you with your estimate.
  • Email address — optional, used only if you prefer a written follow-up.
  • Service type — the type of junk removal service you need (e.g., furniture removal, garage cleanout).
  • Job description — a brief description of what you need hauled away.
  • Photo upload — optional photos of the items to help us give you a more accurate estimate.

We do not collect payment card information, government IDs, or any sensitive personal data through this website.

2. How Form Submissions Are Processed

Our quote form is powered by Formspree (formspree.io), a third-party form processing service. When you hit submit, your information is transmitted securely to Formspree, which then forwards it to our team inbox. Formspree may store your submission on their servers in accordance with their own Privacy Policy.

We recommend reviewing Formspree's privacy policy if you have specific questions about how they handle transmitted data.

3. How We Use Your Information

Your information is used only to:

  • Contact you to discuss your junk removal quote request.
  • Answer any follow-up questions you may have about our services.
  • Schedule a pickup or on-site estimate if you choose to proceed.

We do not:

  • Sell, rent, or share your personal information with third parties for marketing purposes.
  • Add you to any mailing lists or newsletters without your explicit consent.
  • Use your information for any purpose other than responding to your quote request.

4. Cookies & Tracking

This website does not set any tracking cookies. We do not use Google Analytics, Facebook Pixel, or any other third-party analytics or advertising trackers. No cookie consent banner is shown because no tracking cookies are placed on your device when you visit this site.

Formspree may use cookies as part of their own service when processing your form submission. Please refer to Formspree's privacy policy for details.

5. Data Retention

We retain quote request information only as long as necessary to fulfill the purpose for which it was provided — typically the duration of the service inquiry. Once your request has been addressed and no further contact is anticipated, your data is deleted from our inbox at our regular discretion.

6. Your Rights & Data Removal Requests

You have the right to request that we delete any personal information you submitted through our quote form. To make a data removal request, simply contact us by one of the methods below and we will remove your information promptly:

Please include "Data Removal Request" in your message along with the name and phone number you used in your original submission so we can locate and delete your record.

7. Children's Privacy

This website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our form, please contact us immediately and we will delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date at the top. Continued use of this website after changes are posted constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please don't hesitate to reach out:

Apex Junk Removal Pros

Apex, NC 27502

Phone: (984) 351-5299

Email: quotes@apexjunkremovalpros.com

Call (984) 351-5299 for Free Estimate